Privacy Policy

Last updated: May 2026

Our Commitment to Your Confidentiality

At Namataste Nutrition, in partnership with Metabolic Balance®, your privacy and the confidentiality of your personal information are deeply important to us. This policy explains what information is collected as part of your participation in the program, how it is used, and how it is shared.

What Personal Information Is Collected?

As part of their participation in the Program, clients will be required to provide certain personal information to their Metabolic Balance coach.

When a client subscribes to a Metabolic Balance program (the "Program"), they must provide their name, email address, mailing address, date of birth, body measurements, data obtained from a scientific analysis of blood samples, and information concerning any medications and diseases ("Personal Information").

How Is the Personal Information Used?

Namataste Nutrition will enter the Personal Information into the secure online application used to deliver the Metabolic Balance Program. This information is password-protected, as each coach has their own personal login.

The Personal Information allows Metabolic Balance to process and customize a personal meal plan (the "Meal Plan"), and to notify you of the Meal Plan's status.

The preparation of the Meal Plan requires an analysis of the client's bloodwork in accordance with the Program parameters. Obtaining such data typically requires participants to obtain a blood work requisition and subsequent laboratory analysis. This data analysis will also be used for the purpose of developing the Meal Plan.

The Personal Information will be used for counselling, to obtain payment for counselling, for administrative purposes, and to evaluate the quality of care and service that the client receives.

The Personal Information may also be used to:

Fulfill orders for products or services
Provide reminders of a scheduled appointment, or that the client is due for a new appointment
Describe alternative services that may be of benefit to the client, or to provide them with offers
Contact clients when necessary
Review site usage and operations
Address problems with the website, or other products and services
Protect the security or integrity of the website and related business

How Is the Personal Information Shared?

The Personal Information will be shared with Metabolic Balance GmbH & Co. KG and any of its associates, contractors, service providers, and employees who may reasonably need access to this information to create the Meal Plan and monitor quality assurance, including GET Nutrition Consulting Inc., the National Licence Holder for Metabolic Balance in Canada.

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